Privacy Policy
Introduction
Welcome to Ontop Vedics, an online store for Ayurvedic products. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Place an order through our website.
- Receive delivery addresses and contact numbers from third-party marketplaces such as Amazon, Flipkart, JioMart, and Tata 1mg.
The personal information we collect may include:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
Payment Information
All payments are processed through Razorpay, a third-party payment processor. We do not store or have access to your payment card details. Please refer to Razorpay’s privacy policy for information on how they handle your payment details.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfil your orders.
- To manage and respond to your inquiries.
- To send you notifications related to your order.
- To improve our website and services.
- To comply with legal obligations.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Third-Party Service Providers: We share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and conducting our business. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Compliance with Laws: We may disclose your information when we believe disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of each website you visit.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: care@ontoppharma.com
- Phone: +91 11-45390146
- Address: G-1, Satya Mansion, Ranjit Nagar, Commercial Complex, New Delhi-110008
Thank you for choosing Ontop Vedics. We are committed to protecting your privacy and ensuring a safe and secure online experience.